Deleting Your LC Email Sending Domain
Modified on: Tue, 23 Jul, 2024 at 7:44 AM
Your LC Email dedicated sending domain is the email domain you’ve linked to your VisionaryX sub-account for handling both sending and receiving email communications. It’s important to note that you can connect multiple domains and sub-domains to a single VisionaryX location. As a result, understanding how to add and delete dedicated sending domains is crucial for efficient email management.
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Reasons You Might Need or Want to Delete Your Dedicated Sending Domain
There are several situations where deleting your LC Email dedicated sending domain may become necessary:
1. You Added the Wrong Domain:
Sometimes, you might accidentally add the wrong domain, which can prevent you from properly connecting the necessary DNS services for email functionality. In this case, you would need to delete the incorrect domain and add the correct one.
2. You Changed Your Business Domain:
If your business changes its domain name, it’s a good idea to update your main sending domain to reflect this change. This helps maintain consistency between your business and your email communications. It also plays a significant role in email reputation, as email providers like Google use your domain to verify your identity and protect their users.
3. Your Domain Was Marked as Spam and Deliverability is Low:
If you send numerous marketing emails, there’s a chance your domain might be flagged as spam too many times, which can negatively impact your email reputation. A poor reputation leads to lower deliverability, which might require you to switch sending domains. If you decide not to continue using the problematic domain, there’s no reason to keep it connected to your sub-account.
Note: There could be additional reasons for deleting your sending domain based on your specific needs or industry.
Where to Find Your Dedicated Sending Domains
You can find all your email sending domains in the EMAIL SERVICES section within your sub-account settings.
To access this, simply navigate to:
SETTINGS → EMAIL SERVICES
How to Delete Your LC Email Dedicated Sending Domain
Once you’re in the EMAIL SERVICES section of your location settings, follow these steps to delete your dedicated sending domain:
Step 1: Open Dedicated Domain Settings
In the Email Services section, you’ll find a button on the right side of your screen labeled “Dedicated Domain and IP”.
Click this button to view all the sending domains connected to your account.
Step 2: Delete Domain
To delete your domain, open the actions menu by clicking the three-dot button located in the top left corner of your domain.
Next, click the button labeled “Delete Domain”.
A confirmation popup will appear to ensure that you intend to delete the domain. Once you confirm, the domain will be permanently deleted from your account.
Frequently Asked Questions
Q: What happens after my email domain is deleted from my sub-account?
Once you delete your sending domain from your sub-account, the associated DNS records are removed. This allows you to connect the domain to another email service if necessary.
Q: Can I reconnect my sending domain to the same sub-account at a later date if I deleted it?
Yes! If you delete or remove your sending domain, you can always reconnect it to your sub-account at a later time. However, keep in mind that there may be a delay in the reconnection process, depending on how long it takes for the DNS records to propagate with your domain hosting provider.
Q: Will deleting my sending domain negatively affect my email deliverability rate?
This can vary. If your current sending domain has a strong deliverability rate, deleting it may negatively impact your deliverability in the short term as the new domain will need time to build up a positive reputation score.
On the other hand, if the sending domain you’re deleting has a poor deliverability rate, switching to a new domain could potentially improve your deliverability rate, as the new domain would start with a clean slate and could be better received by email service providers.