Google Dedicated Sending Domain Setup (LC Email)

Modified on: Tue, 23 Jul, 2024 at 7:44 AM

Step-by-Step Guide for LC Email Dedicated Domain Setup – Google Domain

1. Log in to your VisionaryX sub-account.
2. Navigate to Settings in the left menu.
3. Select Email Services from the options.
4. Under Email Services, click on Dedicated Domain.
5. Click the + Add Domain button to begin the setup process.

2. If your domain is companyname.com, you can set up either the main domain or a sub-domain for use with LC-email.

Main Domain:
When adding the main domain, ensure that it is not being used with any other email provider, such as GSuite, or any other email service.

Sub-domain:
To set up a dedicated sub-domain within LC-email, you can create any sub-domain with the format ANYTHING_HERE.companyname.com.
Examples include:

• replies.companyname.com
• support.companyname.com

The next screen you’ll be directed to will prompt you to add DNS records to your domain. Make sure to leave this screen open as you proceed to the next step.

4. Now, log in to your DNS records on the platform where you purchased your domain and add the 5 required DNS records.

To add the first TXT record:

• Log in to domains.google.com.
• Select the domain you want to configure.
• On the left panel, click DNS. You will need to add all 5 DNS records here.

Host Name: DO NOT INCLUDE THE ROOT DOMAIN

• If you’re setting up a subdomain, the host name will be the subdomain part. For example:
• For lc.companyname.com, the host name will be lc.
• For replies.companyname.com, the host name will be replies.
• If you’re setting up the main domain like companyname.com, the host name will be @.

Type: Select TXT from the Type menu options.

Data: For everyone, paste the following record:

Everyone’s 2nd TXT record hostname and value is different

Examples: copy the highlighted part ONLY

Example 1 (using subdomain):

• Copy mx._domainkey.helpdesk as the hostname.

Example 2 (using main domain):

• Copy mailo._domainkey as the hostname.

Data:

Copy the second TXT record from the highlighted section in the screenshot below.

Value:

Paste the second copied TXT record here.

To add the MX records, click Create new record.

Depending on the subdomain you’re configuring, here’s what the hostname should be:

• For lc.companyname.com, the hostname will be lc.
• For replies.companyname.com, the hostname will be replies.
• For the main domain (companyname.com), the hostname will be @.

If you have a Google Workspace account for receiving and sending emails on your root domain (user@example.com), ensure you are using a subdomain for your LC email dedicated domain. For more information, refer to the article: Can I Use the Same Domain Name for Mailgun and for Google Apps (Or Another Email Server)?

Type: Select MX from the dropdown.

Data: Paste the following data:

• Copy and paste: 10 mxa.mailgun.org
• Click +Add more to this record.
• Copy and paste: 10 mxb.mailgun.org

To add the CNAME record, click Create new record.

Depending on the subdomain you’re setting up, the hostname will vary. For example:

• If you’re setting up lc.companyname.com, the hostname will be email.lc.
• If you’re setting up replies.companyname.com, the hostname will be email.replies.
• If you’re setting up the main domain companyname.com, the hostname will simply be email.

Type: Select CNAME from the dropdown.

Now that you have added all 5 DNS records, click “Save”.

Next, navigate back to the Email Services tab and click “Verify Domain” to complete the setup process.